At Sauna Guard Wellness Center, we are committed to protecting the privacy of our clients, patients, and website users. We understand that privacy is an important concern, and this Privacy Policy explains how we collect, use, and protect personal information when you use our website https://saunaguard.com and our services.

Information We Collect

We may collect personal information from clients and website users when they:
The information collected may include:

How We Use Information

We use personal information only for legitimate business and service-related purposes, including:

Important Mobile & Text Messaging Privacy Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information sharing with subcontractors in support services, such as customer service, appointment management, payment processing, or text message delivery platforms, is permitted strictly for operational purposes.

All other use case categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties, excluding aggregators and providers of the text message services.

SMS Consent & Communications

SMS consent is obtained directly from customers through our website contact forms, appointment booking forms, or in-person sign-ups where individuals voluntarily provide their phone number and actively agree to receive text messages. Consent checkboxes are optional and are not pre-selected.

Customers may choose to receive appointment confirmations, reminders, customer support communications, and optional promotional messages. Message frequency varies based on customer interaction and appointment activity.

Customers may opt out at any time by replying STOP to any message or request assistance by replying HELP.

Information Disclosure Limitations

We do not sell personal information or mobile data.

Personal information may be disclosed only in the following limited circumstances:

At no point is mobile, SMS, or opt-in consent information used for marketing distribution or transferred for promotional purposes.

Cookies and Tracking Technologies

We may use cookies and similar technologies to:

You may disable cookies through your browser settings; however, doing so may limit certain features of the website. 

Data Security

We implement appropriate technical and organizational safeguards to protect personal information against unauthorized access, misuse, alteration, or disclosure. While we strive to use commercially acceptable means to protect data, no method of transmission over the internet is completely secure. 

Protected Health Information (PHI)

Sauna Guard Wellness Center is committed to safeguarding Protected Health Information (PHI) in accordance with applicable healthcare privacy laws.

PHI may be used solely for:

PHI Disclosure Restrictions

PHI may be disclosed only to:

PHI is never used for marketing or promotional distribution.

Patient Authorization

PHI may be used or disclosed with written patient authorization, except where disclosure is required by law. Patients may revoke authorization in writing at any time, subject to legal limitations.

Payment for Services

Payment may be required at the time of service. We accept cash, check, credit cards, and most insurance plans.

Your Rights Regarding Protected Health Information

Patients have the right to:

Requests may be made by contacting us at (815) 277-4217.

Contact Information

If you have questions about this Privacy Policy or your privacy rights, please contact us at: Phone: (815) 277-4217

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page. Continued use of our services after changes are posted constitutes acceptance of the updated policy.

Contact Us

If you have any questions or concerns about this privacy policy, please contact us at (815) 277-4217. We will make every effort to respond to your inquiry in a timely and efficient manner.